All Systems Operational

About This Site

Welcome! This portal provides real-time information on Switchio's service status.
Incidents marked in red indicate global issues affecting all Switchio customers.
Incidents related to a specific Issuer (Issuer availability) impact only customers using that Issuer.

If you are currently experiencing a degradation of any of the services Switchio is providing you and you do not see it reported here, please log a ticket within our Switchio ticketing portal and we will address it as soon as possible.

If you have any questions, you can reach us via mail on support@switchio.com

Transactions Authorization Operational
PCI Authorization Operational
NonPCI Authorization Operational
Internet Connectivity Operational
PCI Host Channels Operational
AMEX Processing Centre Operational
ANZ Worldline Acquiring Host Operational
AS24 Fleet Card Management System Operational
COOP Mobile TOP UP Service Operational
CSOB Czech Republic Acquiring Host Operational
CSOB Slovakia Acquiring Host Operational
CyberSource Processing Centre Operational
Card complete Service Bank AG (DINERS Card Acceptance) Operational
DanubePay Processing Centre Operational
DINIT Processing Centre Operational
DKV Fleet Card Management System Operational
E100 Fleet Card Management System Operational
Elavon Acquiring Host Operational
EPX Processing Centre Operational
Global Payments Czech Republic Acquiring Host Operational
Global Payments Europe Processing Centre Operational
Global Payments Romania Acquiring Host Operational
Global Payments Slovakia Acquiring Host Operational
ICP Czech Republic VAS service Operational
ICP Slovakia VAS Service Operational
IT CARD Processing Centre Operational
NETS Processing Centre Operational
NEXI Central Europe Processing Centre Operational
OTP Acquiring Host Operational
Pluxee Card Management System Operational
Rapyd Acquiring Host Operational
RBI UPC Acquiring Host Operational
RBI RPC Acquiring Host (Kosovo) Operational
Shift4 Acquiring Host Operational
Silverflow Processing Centre Operational
Tatra banka RPC Acquiring Host Operational
UTA Fleet Card Management System Operational
Všeobecná úverová banka Acquiring Host Operational
WAG Fleet Card Management System Operational
Worldline EU Acquiring Host Operational
RBI RPC Acquiring Host Operational
NonPCI Host Channels Operational
AXAMEAL Card Management System Operational
Benefit Plus Card Management System Operational
fpoho Meal Voucher Card Management System 1 Operational
fpoho Meal Voucher Card Management System 2 Operational
UP Slovakia Meal Voucher Card Management System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Quarterly system maintenance Oct 19, 2026 22:00 - Oct 24, 2026 00:00 CEST

Dear partners,

As part of improving our services and increasing security, we would like to inform you about the planned maintenance and update of the operating systems on our production environment.

The update will take place in four stages:

On Monday, 19.10.2026, from 22:00 to 00:00 CEST.

On Tuesday, 20.10.2026, from 22:00 to 00:00 CEST.

On Wednesday, 21.10.2026, from 22:00 to 00:00 CEST.

And Thursday, 22.10.2026, from 22:00 to 00:00 CEST.

We'll update the nodes one at a time, so authorization won't be impacted. Thank you for your understanding.

Posted on Sep 21, 2026 - 14:07 CEST

Oct 6, 2026

No incidents reported today.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

Postmortem - Read details
Sep 27, 02:13 CEST
Resolved - We are pleased to confirm that the system outage was fully mitigated.
Sep 27, 02:11 CEST
Monitoring - We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
Sep 27, 02:03 CEST
Investigating - We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue.
Internal ticket MONET+ TSGCTCNAG-973590

Sep 27, 01:27 CEST
Postmortem - Read details
Sep 27, 02:13 CEST
Resolved - We are pleased to confirm that the system outage was fully mitigated.
Sep 27, 02:11 CEST
Monitoring - We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
Sep 27, 02:03 CEST
Investigating - We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue.
Internal ticket MONET+ TSGCTCNAG-973582

Sep 27, 01:17 CEST

Sep 26, 2026

No incidents reported.

Sep 25, 2026

Resolved - We are pleased to confirm that the system outage was fully mitigated.
Sep 25, 08:45 CEST
Update - We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
Sep 25, 08:29 CEST
Monitoring - We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
Sep 24, 16:41 CEST
Investigating - We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue.
Internal ticket MONET+ TSGCTCNAG-972235

Sep 24, 15:42 CEST
Postmortem - Read details
Sep 25, 04:18 CEST
Resolved - We are pleased to confirm that the system outage was fully mitigated.
Sep 25, 04:18 CEST
Monitoring - We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
Sep 25, 04:17 CEST
Investigating - We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue.
Internal ticket MONET+ TSGCTCNAG-972615

Sep 25, 04:07 CEST
Postmortem - Read details
Sep 25, 03:54 CEST
Resolved - We are pleased to confirm that the system outage was fully mitigated.
Sep 25, 04:13 CEST
Monitoring - We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
Sep 25, 03:40 CEST
Investigating - We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue.
Internal ticket MONET+ TSGCTCNAG-972594

Sep 25, 03:17 CEST

Sep 24, 2026

Sep 23, 2026

No incidents reported.

Sep 22, 2026

Postmortem - Read details
Sep 22, 06:29 CEST
Resolved - We are pleased to confirm that the system outage was fully mitigated.
Sep 22, 06:26 CEST
Monitoring - We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
Sep 22, 06:26 CEST
Investigating - We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue.
Internal ticket MONET+ TSGCTCNAG-970735

Sep 22, 06:12 CEST