Unplanned Outage of OTP Acquiring Host

Incident Report for Switchio Status Portal

Postmortem

Small connection disruption during planned Monet+ maintenance.

Posted Nov 09, 2026 - 23:24 CET

Resolved

We are pleased to confirm that the system outage was fully mitigated.
Posted Nov 09, 2026 - 23:23 CET

Monitoring

We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
Posted Nov 09, 2026 - 23:22 CET

Investigating

We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue.
Internal ticket MONET+ TSGCTCNAG-995053
Posted Nov 09, 2026 - 22:17 CET
This incident affected: PCI Host Channels (OTP Acquiring Host).