Unplanned Outage of COOP Mobile TOP UP Service

Incident Report for Switchio Status Portal

Resolved

We are pleased to confirm that the system outage was fully mitigated.

Posted Oct 06, 2025 - 14:03 CEST

Monitoring

We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

Posted Oct 03, 2025 - 16:23 CEST

Update

něco je špatně

Posted Oct 03, 2025 - 14:52 CEST

Investigating

We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue.
Internal ticket MONET+ TSGCTCNAG-793140

Posted Oct 03, 2025 - 14:46 CEST

This incident affected: PCI Host Channels (COOP Mobile TOP UP Service).