Unplanned Outage of OTP Acquiring Host

Incident Report for Switchio Status Portal

Resolved

We are pleased to confirm that the system outage was fully mitigated.
Posted Apr 03, 2026 - 17:28 CEST

Monitoring

We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
Posted Apr 03, 2026 - 17:28 CEST

Investigating

We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue.
Internal ticket MONET+ TSGCTCNAG-901111
Posted Apr 03, 2026 - 15:32 CEST
This incident affected: PCI Host Channels (OTP Acquiring Host).