Unplanned Outage of CSOB Czech Republic Acquiring Host

Incident Report for Switchio Status Portal

Postmortem

Emergency system update on Monet+ side reported 23.1.2026

Posted Jan 25, 2026 - 04:56 CET

Resolved

We are pleased to confirm that the system outage was fully mitigated.
Posted Jan 25, 2026 - 04:55 CET

Monitoring

We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
Posted Jan 25, 2026 - 04:46 CET

Investigating

We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue.
Internal ticket MONET+ TSGCTCNAG-880500
Posted Jan 25, 2026 - 04:02 CET
This incident affected: PCI Host Channels (CSOB Czech Republic Acquiring Host).