Problem detected at the issuer/processor side. They have been contacted. No reply so far. The outage was from 11:57 - 12:37
Posted Sep 21, 2026 - 12:40 CEST
Resolved
We are pleased to confirm that the system outage was fully mitigated.
Posted Sep 21, 2026 - 12:45 CEST
Monitoring
We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
Posted Sep 21, 2026 - 12:45 CEST
Update
Dear customer,
outage is outside of Switchio infrastrukture.
Posted Sep 21, 2026 - 12:29 CEST
Investigating
We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-970444
Posted Sep 21, 2026 - 11:57 CEST
This incident affected: PCI Host Channels (AMEX Processing Centre).