Unplanned Outage of OTP Acquiring Host

Incident Report for Switchio Status Portal

Postmortem

Short-term unavailability caused by scheduled maintenance on the Monet+ side.

Posted Jul 07, 2026 - 22:53 CEST

Resolved

We are pleased to confirm that the system outage was fully mitigated.
Posted Jul 07, 2026 - 22:49 CEST

Monitoring

We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
Posted Jul 07, 2026 - 22:47 CEST

Investigating

We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue.
Internal ticket MONET+ TSGCTCNAG-937044
Posted Jul 07, 2026 - 22:27 CEST
This incident affected: PCI Host Channels (OTP Acquiring Host).