Please be advised that the recent issue was attributed to a loss of connectivity on the processor's end. The processor has not provided an official statement regarding this incident. The service interruption occurred between 00:55 and 01:10 CET.
Posted Jul 15, 2026 - 05:54 CEST
Resolved
We are pleased to confirm that the system outage was fully mitigated.
Posted Jul 15, 2026 - 01:15 CEST
Monitoring
We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
Posted Jul 15, 2026 - 01:15 CEST
Investigating
We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-940349
Posted Jul 15, 2026 - 00:55 CEST
This incident affected: NonPCI Host Channels (Benefit Plus Card Management System).