Unplanned Outage of RBI UPC Acquiring Host

Incident Report for Switchio Status Portal

Postmortem

Planned maintenance on processor side. It taken from 00:05 to 00:45.

Posted Mar 22, 2026 - 00:55 CET

Resolved

We are pleased to confirm that the system outage was fully mitigated.
Posted Mar 22, 2026 - 00:55 CET

Monitoring

We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
Posted Mar 22, 2026 - 00:53 CET

Investigating

We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue.
Internal ticket MONET+ TSGCTCNAG-896831
Posted Mar 22, 2026 - 00:07 CET
This incident affected: PCI Host Channels (RBI UPC Acquiring Host).