Unplanned Outage of NEXI Central Europe Processing Centre

Incident Report for Switchio Status Portal

Postmortem

3

Posted Oct 03, 2025 - 14:02 CEST

Resolved

We are pleased to confirm that the system outage was fully mitigated.
Posted Oct 03, 2025 - 13:58 CEST

Monitoring

We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
Posted Oct 03, 2025 - 13:56 CEST

Update

adminpoo
Posted Oct 03, 2025 - 13:51 CEST

Investigating

We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue.
Internal ticket MONET+ TSGCTCNAG-793106
Posted Oct 03, 2025 - 13:49 CEST
This incident affected: PCI Host Channels (NEXI Central Europe Processing Centre).
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