Problem detected at the issuer/processor side. They have been contacted. No reply so far. It taken from 00:40 to 00:45.
Posted May 13, 2026 - 01:34 CEST
Resolved
We are pleased to confirm that the system outage was fully mitigated.
Posted May 13, 2026 - 01:11 CEST
Monitoring
We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
Posted May 13, 2026 - 01:08 CEST
Investigating
We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-913698
Posted May 13, 2026 - 00:42 CEST
This incident affected: PCI Host Channels (IT CARD Processing Centre).