Unplanned Outage of Worldline EU Acquiring Host

Incident Report for Switchio Status Portal

Postmortem

Dear all, there is no major impairment at this moment.

Posted Mar 23, 2026 - 18:52 CET

Resolved

We are pleased to confirm that the system outage was fully mitigated.
Posted Mar 23, 2026 - 18:52 CET

Investigating

We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue.
Internal ticket MONET+ TSGCTCNAG-897449
Posted Mar 23, 2026 - 18:42 CET
This incident affected: PCI Host Channels (Worldline EU Acquiring Host).