Problem detected at the issuer/processor side. They have been contacted. No reply so far. It taken from 14:52 to 14:57.
Posted May 18, 2026 - 15:13 CEST
Resolved
We are pleased to confirm that the system outage was fully mitigated.
Posted May 18, 2026 - 15:13 CEST
Monitoring
We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
Posted May 18, 2026 - 15:06 CEST
Investigating
We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-916556
Posted May 18, 2026 - 14:52 CEST
This incident affected: PCI Host Channels (ANZ Worldline Acquiring Host).