Unplanned Outage of AMEX Processing Centre

Incident Report for Switchio Status Portal

Postmortem

Monet+ app admin outage notification TEST

Posted Jan 30, 2026 - 12:38 CET

Resolved

We are pleased to confirm that the system outage was fully mitigated.
Posted Jan 30, 2026 - 12:29 CET

Investigating

We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue.
Internal ticket MONET+ TSGCTCNAG-883340
Posted Jan 30, 2026 - 12:27 CET
This incident affected: PCI Host Channels (AMEX Processing Centre).