Unplanned Outage of NonPCI Transaction Authorization

Incident Report for Switchio Status Portal

Postmortem

Planned maintenance on the Monet+ side.

Posted Feb 03, 2026 - 06:05 CET

Resolved

We are pleased to confirm that the system outage was fully mitigated.
Posted Feb 03, 2026 - 06:05 CET

Monitoring

We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
Posted Feb 03, 2026 - 05:46 CET

Investigating

We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue.
Internal ticket MONET+ TSGCTCNAG-884253
Posted Feb 03, 2026 - 05:33 CET
This incident affected: Transactions Authorization (NonPCI Authorization).