Unplanned Outage of Benefit Plus Card Management System

Incident Report for Switchio Status Portal

Resolved

We are pleased to confirm that the system outage was fully mitigated.

Posted Sep 28, 2025 - 17:02 CEST

Investigating

We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue.
Internal ticket MONET+ TSGCTCNAG-789633

Posted Sep 28, 2025 - 16:37 CEST

This incident affected: NonPCI Host Channels (Benefit Plus Card Management System).