Unplanned Outage of Slovenská sporitelňa Card Management System

Incident Report for Switchio Status Portal

Postmortem

Dear all, planned mintenance on the side of POWERZAC is finished.

Posted May 14, 2026 - 23:20 CEST

Resolved

We are pleased to confirm that the system outage was fully mitigated.
Posted May 14, 2026 - 23:31 CEST

Monitoring

We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
Posted May 14, 2026 - 23:14 CEST

Update

Dear all,

There is ongoing planned maintenance on the side of POWERZAC.
Posted May 14, 2026 - 22:42 CEST

Investigating

We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue.
Internal ticket MONET+ TSGCTCNAG-914422
Posted May 14, 2026 - 22:37 CEST
This incident affected: PCI Host Channels (Slovenská sporitelňa Card Management System).