Unplanned Outage of NETS Processing Centre

Incident Report for Switchio Status Portal

Postmortem

Short-term unavailable processor without impact.

Posted Jan 28, 2026 - 22:30 CET

Resolved

We are pleased to confirm that the system outage was fully mitigated.
Posted Jan 28, 2026 - 22:28 CET

Monitoring

We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
Posted Jan 28, 2026 - 22:25 CET

Investigating

We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue.
Internal ticket MONET+ TSGCTCNAG-882202
Posted Jan 28, 2026 - 22:17 CET
This incident affected: PCI Host Channels (NETS Processing Centre).