Unplanned Outage of AS24 Fleet Card Management System

Incident Report for Switchio Status Portal

Postmortem

Problem detected at the issuer/processor side. They have been contacted. No reply so far. The outage was from 13:12 to 13:47.

Posted Jul 10, 2026 - 18:31 CEST

Resolved

We are pleased to confirm that the system outage was fully mitigated.
Posted Jul 10, 2026 - 18:30 CEST

Monitoring

We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
Posted Jul 10, 2026 - 18:30 CEST

Investigating

We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue.
Internal ticket MONET+ TSGCTCNAG-938202
Posted Jul 10, 2026 - 13:12 CEST
This incident affected: PCI Host Channels (AS24 Fleet Card Management System).