Dear all, there have been two outage intervals of the OTP processor. The problem has been solved on the side of the processor
Posted Apr 03, 2026 - 17:36 CEST
Resolved
We are pleased to confirm that the system outage was fully mitigated.
Posted Apr 03, 2026 - 17:25 CEST
Monitoring
We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
Posted Apr 03, 2026 - 17:25 CEST
Investigating
We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-901121
Posted Apr 03, 2026 - 15:42 CEST
This incident affected: PCI Host Channels (OTP Acquiring Host).