Unplanned Outage of Global Payments Czech Republic Acquiring Host

Incident Report for Switchio Status Portal

Postmortem

Maintenance activity affected the monitoring system which triggered false positive alarms.

Posted Feb 03, 2026 - 06:02 CET

Resolved

We are pleased to confirm that the system outage was fully mitigated.
Posted Feb 03, 2026 - 05:59 CET

Investigating

We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue.
Internal ticket MONET+ TSGCTCNAG-884184
Posted Feb 03, 2026 - 04:17 CET
This incident affected: PCI Host Channels (Global Payments Czech Republic Acquiring Host).