Unplanned Outage of NETS Processing Centre

Incident Report for Switchio Status Portal

Postmortem

Maintenance activity affected the monitoring system which triggered false positive alarms.

Posted Feb 03, 2026 - 06:00 CET

Resolved

We are pleased to confirm that the system outage was fully mitigated.
Posted Feb 03, 2026 - 05:57 CET

Investigating

We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue.
Internal ticket MONET+ TSGCTCNAG-884181
Posted Feb 03, 2026 - 04:17 CET
This incident affected: PCI Host Channels (NETS Processing Centre).