Problem detected at the issuer/processor side. They have been contacted. No reply so far.
Posted Nov 26, 2025 - 06:18 CET
Resolved
We are pleased to confirm that the system outage was fully mitigated.
Posted Nov 26, 2025 - 00:36 CET
Monitoring
We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
Posted Nov 26, 2025 - 00:32 CET
Investigating
We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-840413
Posted Nov 26, 2025 - 00:06 CET
This incident affected: PCI Host Channels (IT CARD Processing Centre).